Shipping & Returns
Shipping Policy
Shipping is free on orders over $300 Australia wide. For orders under $300, we charge a flat fee of $15.
We send orders out using Australia Post or courier service. Orders are usually dispatched within 48 hours, and depending on where you are, usually take between 2-8 days to arrive. Rural areas may take longer. We'll update your order with your tracking number once it's dispatched.
We currently only ship Internationally to New Zealand at a flat rate of $25.
Christmas shipping cutoff 18-20 Dec for within Australia.
For a free local pick up from instore at Circa please use code LOCALS and email hello@circabyronbay.com to arrange a pick up time.
Returns Policy
We want you to be completely satisfied with your Circa purchase and will gladly accept returns on all full price items within 14 days of receipt for a refund or exchange.
Please email hello@circabyronbay.com and we will help you out.
Return costs are at the expense of the customer.
Domestic orders returned to Circa will be refunded minus shipping costs for either a refund or exchange.
International orders are eligible for refund only and shipping is to be organised by the customer.
Online orders can be returned free of charge in-store for store credit or exchange only.
Please ensure your products are in new, unworn, unwashed condition with tags attached. For swimwear, all tags and hygiene stickers must be attached to be eligible for return.
In Store Purchases Returns Policy
Purchases made for full price items in-store are eligible for a store credit or exchange only within 14 days of purchase.
Store credits are valid for 1 years and can be redeemed in-store or online.
Please ensure your products are in new, unworn, unwashed condition with tags attached. For swimwear, all tags and hygiene stickers must be attached to be eligible for return.
Faulty Items
If a faulty item is received, please contact hello@circabyronbay.com to arrange a return. If the item is deemed to have a manufacturing fault, a repair or replacement will be issued. A refund will be issued if we cannot repair or replace the item.
Return postage of items with manufacturing faults will be covered by Circa.
Crafting CONNECTIONS, Embracing EARTH: CIRCÅ
Circå presents a curated collection of like-minded makers and creators within the walls of a 1920s barn in central Federal, in the beautiful Northern Rivers of NSW. It is a premium destination with objects of desire for everyday use for man, woman, child and household. The store houses not only the new but the collected, with beauty, quality and the ability to inspire as the only criteria. Circå’s selection includes clothing, furniture, art, toys, ceramics and homewares.
A BIG STORE IN A little community ON BUNDJALUNG COUNTRY
VISIT US INSTORE
441 Federal Drive, Federal, 2480 NSW
Wed-Sun 10am-2pm
CIRCÅ TO SHOP
Our home surrounded by nature in Federal: shared with a curated collection of likeminded small makers and creators under one old 1920’s barn roof in the hills of the Byron Bay Hinterland.
A premium destination to be inspired with objects of desire for everyday use, clothing, furniture, art, toys, ceramics, and homewares all with rich stories to be loved and loved again.
WHERE STORIES transcend TIME
Designed to be lived in any season any time, to throw on or throw off, to get sandy, to lay in the grass surrounded by blue skies, to feel special everyday...today and tomorrow, pass them down or pass them on, our earth loves Circå too.
Only creating what can go back to nature, our materials used are of natural organic fibres, having a love for beautiful things doesn’t have to cost us our earth, make them keep sakes for our sake and theirs while teaching our young how to make mindful choices on pieces cherished beyond our years....Or you can feed them to the worms.
Collaboration, lifting up and learning from other small businesses, creators and artists ~ No better feeling than sharing, we have rich stories to share. Circå creates a deserving space to allow brands to be seen, a space to inspire, pieces that complement one another while simplifying but beautifying the way we live our everyday and with what we surround ourselves. We care for our people, working with and respecting those around us, outwardly giving joy is what you get in return, at Circå we treat our makers and partners both local and international as though they are our friends, because in most cases they are.
WHERE QUALITY meets PURPOSE, for EVERY GENERATION
Time is precious, the time it takes to create something, time it takes to earn in order to purchase, time away from our loved ones, time with them, time to consider and curate. Time is ours and how we use it is more so, it is valuable and this is reflected in our relationships our timelines and everyday decision making at Circå.
With time our favourite things really become more valuable to us, things that remind us of a phase in time, an idea, a memory, a life we want to live. Purchasing well, feeling good, yourself, your children, your home, showing good practice to our young, healthy purchasing habits for our future generations, while passing down timeless keepsakes.